Privacy Policy

German Version


Responsible for the data processing are:
Maximilian Schladitz, Andreas Beiderwieden, Dennis Trastovskiy
Leibnizstrasse 11
Hamburg
Germany

info@customized-culture.com

Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.


1. Access data and hosting

You can visit our websites without giving any personal information.
Whenever you call up a web page, the web server merely automatically saves
a so-called server log file, which for example contains the name of the requested file, your IP address, date and time of the retrieval, transferred data volume and the requesting provider (access data) and documents the retrieval.

This access data is used exclusively for the purpose of ensuring trouble-free operation of the site and the improvement of our offer evaluated. In accordance with Art. 6 para. 1 sentence 1 letter f DSGVO, this serves to ensure of our predominantly legitimate interests in the context of a balancing of interests in a correct presentation of our offer. All access data will be deleted at the latest seven days after the end of your site visit.

Hosting services through a third party provider within the scope of processing on our behalf, a third party provider provides the following services us the services for hosting and displaying the website. All data, which is stored in the use of this website or in forms provided for this purpose in online shop as described below, are collected on its servers processed. Processing on other servers only takes place in this explained in the framework.

This service provider is located within a country of the European Union or
of the European Economic Area.


2. Data collection and use of data for the purpose of contract processing, establishing contact and for opening of a customer account

We collect personal data, if you provide us with this information in the context of your order or when contacting us (e.g. via contact form or e-mail) voluntarily. Mandatory fields are marked as such, because in these cases, we will use the data for the purpose of processing the contract, or for processing of your contact and without their indication you will not be able to order or the contact cannot be sent. Which data is collected can be seen from the respective input forms. We use the data communicated by them in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO for Contract processing and handling of your inquiries.
Insofar as you give your consent to this in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO by deciding to open a customer account, we use your data for the purpose of opening a customer account.
After complete processing of the contract or deletion of your customer account
your data will be restricted for further processing and after the expiry of the
tax and commercial law retention periods are deleted, unless you have expressly consented to further use of your data or if we have reserve the right to use the data in a manner that goes beyond that which is legally permitted and about which we inform you in this declaration. The deletion of your customer accounts is possible at any time and can be closed either by sending a message to contact as described below or via a function provided for this purpose in the customer account.


3. Data transfer

In order to fulfil the contract in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO, we give your data to the shipping company commissioned with the delivery, insofar as this is necessary for delivery of ordered goods is required. Depending on which payment service provider you select in the order process, we will give you the following information for processing of payments, the payment data collected for this purpose is transferred to the commissioned credit institution and any payment service providers commissioned by us or to the selected payment service. In part, the selected payment service provider, you may also provide this data yourself, provided that you create account. In this case, you must log in to the order process with your register access data with the payment service provider. In this respect the privacy policy of the respective payment service provider.

For order and contract processing we also use an external merchandise management system. The data transfer that takes place in this respect or
processing is based on order processing.

We use a payment service provider that is based in a country outside the European Union. The transmission of personal data to this company is only made within the scope of the necessity to fulfilment of contract.

 

4. E-Mail Newsletter

E-mail advertising with newsletter subscription

If you register for our newsletter, we will use the or separately communicated by you, in order to provide you with regular information our e-mail newsletter on the basis of your consent in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO.

You can unsubscribe from the newsletter at any time and can either message to the contact option described below or via a contact person designated for this purpose link in the newsletter. After cancellation we will delete your e-mail address from the list of recipients, unless you have explicitly included it in a
further use of your data or if we have agreed to a further use of your data
use of data, which is permitted by law and which goes beyond the use of
which we inform you in this statement.

The newsletter is processed on our behalf by a service provider, to whom we pass on your e-mail address for this purpose. This service provider is located within a country of the European Union or of the European Economic Area.

 

5. Cookies and Web Analysis

In order to make visiting our website attractive and to allow the use of certain
to enable functions to display suitable products or to market research we use so-called cookies on various pages. This serves to protect our interests, which are predominant in the context of a balancing of interests legitimate interests in an optimized presentation of our offer according to the Art. 6 para. 1 sentence 1 lit. f DSGVO. Cookies are small text files which are automatically saved on your terminal device. Some of the cookies used are deleted after the end of the browser session, i.e. after closing the browser of your browser, deleted again (so-called session cookies). Other cookies remain on your end device and enable us to display your browser at the next recognized visit (persistent cookies). The duration of the storage can be seen in the cookie settings of your web browser. You can set your browser in such a way, that you can be informed about the setting of cookies be informed and decide individually on their acceptance, or decide to accept of cookies for specific cases or generally exclude them. Any Browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You will find these for the respective browser under the following links:

Internet Explorer™
[https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies]
Safari™ [https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14]
Chrome™ [https://support.google.com/chrome/answer/95647?hl=de&hlrm=en]
Firefox™ [https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen]
Opera™ [https://help.opera.com/de/latest/web-preferences/#cookies]
If cookies are not accepted, the functionality of our website may
be restricted.

Insofar as you give your consent to this in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO have, uses this website within the scope of the application of Google Analytics (see below) for advertising purposes also the so-called DoubleClick cookie, which is a recognition of your browser when visiting other websites. The
information automatically generated by the cookie about the visit of this website
website are usually transferred to a Google server in the USA and stored there. The IP address is determined by activating the IP-anonymization on this website before transmission within the Member States of the European Union or in other Contracting States of the Agreement on the European Economic Area. Only in exceptional cases the full IP address is transferred to a Google server in the USA and there. The data transmitted by your browser within the framework of Google Analytics anonymous IP address is not combined with other data from Google
merged.

Google will use this information to generate reports about the website activities
and to compile further information in connection with the use of the website and
to provide services. Google will also use this information if necessary, to third parties, if this is required by law, or insofar as third parties process this data on behalf of Google. After discontinuation of purpose and the end of the use of Google DoubleClick by us, the information contained in this connection is deleted.

Google Double Click is an offer of Google Ireland Limited, a company based in
Irish law, with registered office in Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de).
As far as information is transferred to Google servers in the USA and stored there
are stored, the American company Google LLC is under the EU-US Privacy Shield certified. A current certificate can be downloaded here [https://www.privacyshield.gov/list]. Due to this agreement between the USA and the European Commission, the latter has companies certified under the Privacy Shield have an appropriate Level of data protection established.

You can revoke your consent at any time with effect for the future, by harvesting the DoubleClick cookie via this link [https://adssettings.google.com/authenticated?hl=de] disable. Next to it you can join the Digital Advertising Alliance [https://www.aboutads.info/] about the setting of cookies and make the settings for this. Finally you can set your browser so
that you will be informed about the setting of cookies and that you can individually
decide on their acceptance or the acceptance of cookies for certain cases
or generally exclude them. If cookies are not accepted, the functionality of our website may be limited.

Use of Google (Universal) Analytics for web analysis insofar as you give your consent to this in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO this website uses Google (Universal) for the purpose of website analysis. The web analytics service is provided by Google Ireland Limited, a company incorporated and organised under Irish law with its registered office in Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de). Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as Cookies. The automatically collected information about your use of these website are usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address will be recorded before the transmission within the Member States of the European Union or in other Contracting States of the Agreement on the European Economic Area. Only in exceptional cases the full IP address is transferred to a Google server in the USA and there. The data transmitted by your browser within the framework of Google Analytics anonymized IP address is not combined with other data from Google merged. After discontinuation of purpose and end of use of Google Analytics The data collected in this context will be deleted by us.

If information is transferred to Google servers in the USA and stored there
are stored, the American company Google LLC is under the EU-US Privacy Shield certified. A current certificate can be downloaded here [https://www.privacyshield.gov/list]. Due to this agreement between the USA and the European Commission, the latter has companies certified under the Privacy Shield have an appropriate level of data protection established.

You can revoke your consent at any time with effect for the future, by downloading the browser plugin available at the following link and install: https://tools.google.com/dlpage/gaoptout?hl=de. Hereby the acquisition
the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google prevented.

As an alternative to the browser plugin you can use  <a href=""javascript:gaOptout()"">this link</a>  to confirm the acquisition by
Google Analytics on this website in the future. Thereby a Opt-Out cookie stored on your end device. If you delete your cookies, you will again asked for your consent.


6. Online Marketing

Google Ads Remarketing


Via Google Ads we advertise this website in Google search results and
on the websites of third parties. For this purpose, when visiting our website the so-called Remarketing Cookie from Google is set when you visit our website, which is automatically CookieID and, based on the pages you visit, a enables interest-based advertising. This serves the protection of our interests within the framework of a balancing of interests, the overriding legitimate interest in optimal marketing of our website in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO.
After discontinuation of purpose and end of the use of Google Ads Remarketing by us the data collected in this context will be deleted.

Any further data processing will only take place if you have agreed with Google that your web and app browsing history from Google is associated with your Google Account and information from your Google Account can be used to personalize ads they see on the web see. In this case, are they during the visit of our website at Google logged in, Google uses your data together with Google
Analytics data to generate target group lists for cross-device remarketing
create and define a new project. For this purpose, your personal data will be collected by Google temporarily linked to Google Analytics data to form target groups

Google Ads is a service provided by Google Ireland Limited, a company incorporated under Irish law registered and operated company with registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de [http://www.google.de]). As far as information is transferred to Google servers in the USA and stored there are stored, the American company Google LLC is under the EU-US Privacy Shield certified. A current certificate can be downloaded here
[https://www.privacyshield.gov/list]. Due to this agreement between the USA and the European Commission, the latter has companies certified under the Privacy Shield have an appropriate Level of data protection established.


You can delete the remarketing cookie via this link
[https://adssettings.google.com/authenticated?hl=nl]. Next to it you can join the Digital Advertising Alliance [https://www.aboutads.info/] about the setting of cookies and make the settings for this.


7. Social Media


Our online presence on Facebook, Instagram

Our presence on social networks and platforms serves a better one, active communication with our customers and interested parties. We inform there about our products and current special offers. When you visit our online social media sites, your data may be used for market research and advertising purposes are automatically collected and stored. From these data are processed using pseudonyms, so-called usage profiles created. These can be used, for example, to display advertisements within and outside the platforms that are supposed to serve your interests correspond to this. For this purpose, cookies are usually stored on your end device is inserted. In these cookies the visitor behaviour and the interests of the visitor are of the user is saved. This serves according to Art. 6 Par. 1 lit. f. DSGVO of the protection of our predominantly legitimate interests in the context of a balancing of interests in an optimized presentation of our offer and effective Communication with customers and interested parties. If you are interested in the respective social media platform operators to obtain consent (permission) to the data processing, e.g. with the help of a checkbox, the legal basis of the data processing Art. 6 para. 1 lit. a DSGVO. As far as the aforementioned social media platforms have their headquarters in the USA the following applies: The USA is subject to an adequacy finding by the European Commission. This goes back to the EU-US Privacy Shield.
A current certificate for the respective company can be downloaded here
[https://www.privacyshield.gov/list].
The detailed information on the processing and use of the data by providers on their pages as well as a contact possibility and your relevant rights and settings to protect your privacy, in particular possibilities of appeal (Opt-Out), please refer to the below linked data protection notices of the providers. Should you still need help in this regard you can contact us.

Facebook: https://www.facebook.com/about/privacy/ [https://www.facebook.com/about/privacy] The data processing is carried out on the basis of an agreement between jointly responsible according to Art. 26 DSGVO, which you can find here [https://www.facebook.com/legal/terms/page_controller_addendum]. Further information on data processing in connection with a visit to a Facebook Fanpage (information about Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].

Instagram: https://help.instagram.com/519522125107875
[https://help.instagram.com/519522125107875]

Possibility of appeal (opt-out):

Facebook: https://www.facebook.com/settings?tab=ads
[https://www.facebook.com/settings?tab=ads]

Instagram: https://help.instagram.com/519522125107875
[https://help.instagram.com/519522125107875]


8. Contact details and your rights

As a data subject, you have the following rights:

  • in accordance with Art. 15 DSGVO the right, to the extent specified therein, to receive information about to request your personal data processed by us;
  • in accordance with Art. 16 DSGVO, the right to request without delay the correction of incorrect or completion of your personal data stored with us to
  • demand;
  • according to Art. 17 DSGVO the right to request the deletion of your personal data, unless the further processing on the exercise of the right to freedom of expression and information;
  • to fulfil a legal obligation;
  • for reasons of public interest, or to assert, exercise or defend legal claims is required;
  • pursuant to Art. 18 DSGVO the right to refuse to restrict the processing of your personal data, insofar as * the accuracy of the data is denied to you;
  • the processing is unlawful but you refuse to delete them;
  • we no longer have the data but you need them for the assertion, exercise or defence of your rights of legal claims or you according to Art. 21 DSGVO have lodged an objection to the processing;
  • in accordance with Art. 20 DSGVO the right to use your personal data, which you provided, in a structured, common and machine-readable format or to transmit it to another to demand that the people responsible for this..;
  • pursuant to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can refer to the supervisory authority of your usual the place of residence or workplace or our company headquarters.


If you have any questions regarding the collection, processing or use of your personal data, contact data, in the case of information, correction, restriction or deletion of data, and revocation of any consents granted or objection to a specific
data use please contact our operational data protection department Data Protection Officer.

Data Protection Officer:

Leibnizstrasse 11
Hamburg

info@customized-culture.com

Right of objection
Insofar as we are required to protect our predominant interests in the context of a weighing of interests legitimate interests process personal data as explained above, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise the right at any time as described above. Insofar as the processing of personal data to other purposes, you have the right to object only in the event of reasons arising from your particular situation.

After exercising your right of objection, we will process your personal data for these purposes, unless we are able to provide compelling reasons to do so. prove reasons for processing worthy of protection, which are your interests, rights and freedoms prevail, or if the processing of the claim, serves the exercise or defence of legal claims

This does not apply if the processing is for direct marketing purposes. In this case we will not use your personal data for this purpose.


Privacy policy [https://shop.trustedshops.com/de/rechtstexte/] created
with the Trusted Shops [https://shop.trustedshops.com/de/] legal texter in
Cooperation with FÖHLISCH Attorneys at Law [https://foehlisch.com].