Cancellation Policy

German Version

Cancellation policy

Right of withdrawal
You have the right, within fourteen days and without giving reasons, to contract to be revoked. The revocation period is fourteen days from the day on to whom you or a third party other than the carrier and designated by you, have have taken or have taken possession of goods.

In order to exercise your right of withdrawal, you must notify us (Maximilian Schladitz, Leibnizstrasse 11, 22089 Hamburg, Germany, info@customized-culture.com, Phone: 017649726123) by means of a clear explanation (e.g. a message with the letter, or e-mail) about your decision to accept this invitation to
contract to be revoked, inform. You can use the attached Use a sample revocation form, but this is not mandatory.

In order to comply with the revocation period, it is sufficient that you send the
Exercise of the right of withdrawal before the end of the withdrawal period.

Consequences of revocation

If you revoke this contract, we will refund all payments made by you have received, including the delivery costs (with the exception of additional costs resulting from the fact that you have to use a different type delivery selected as the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the date. The date on which the notification of your revocation of this contract is received by we've entered. For this repayment we use the same means of payment that you used in the original transaction, it
unless expressly agreed otherwise with you; in no case you will be charged for this refund. We can refuse repayment until we have received the goods back again or until you have provided proof that you have returned the goods, each
after whichever is the earlier.

You must return the goods without delay and in any case within fourteen days at the latest days from the day on which you inform us of the revocation of this contract, to be returned or handed over to us. The time limit is deemed to have been observed if dispatch goods before the expiry of the fourteen-day period. You shall bear the direct costs of returning the goods. You must pay for any loss of value of the goods only if this loss of value is attributable to a examination of the nature, properties and functioning of the goods does not necessary handling of them.

Sample revocation form

(If you want to cancel the contract, please fill out this form
and send it back).

- To Maximilian Schladitz, Leibnizstrasse 11, 22089 Hamburg, Germany,
info@customized-culture.com

- I/we (*) hereby revoke the contract concluded by me/us (*)


on the purchase of the following
Goods (*)/the provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of the consumer(s)

- Address of the consumer(s)

- Signature of the consumer(s) (only in case of communication on paper)

- Date

(*) Delete as applicable.


Revocation instruction [https://shop.trustedshops.com/de/rechtstexte/] created with
the Trusted Shops [https://shop.trustedshops.com/de/] legal texter in
Cooperation with FÖHLISCH Attorneys at Law [https://foehlisch.com].