Terms & Conditions

German terms & conditions

General terms and conditions of business

1. Scope of application

For all orders via our online shop the following terms and conditions apply.
Our online shop is directed exclusively to consumers.

A consumer is any natural person who enters into a legal transaction for the purpose which are predominantly neither commercial nor independent, and which are not can be attributed to professional activity. An entrepreneur is a natural
or a legal entity or a partnership with legal capacity, which is conclusion of a legal transaction in the exercise of their commercial or is a self-employed professional activity.


2. Contracting party, conclusion of contract, possibilities of correction

The purchase contract is concluded with Maximilian Schladitz Andreas Beiderwieden Dennis Trastovskiy GbR.
With placing the products in the online shop we give a binding offer to conclude a contract on these articles. You can order our products into the shopping cart without obligation and your entries before sending them to us.
Your binding order at any time, by clicking the appropriate button in the
Use the correction aids provided and explained in the order process. The contract
comes about when you click the order button and select the offer and accept the goods contained in the shopping cart. Immediately after sending the order you will receive another confirmation by e-mail.


3. Contract language, contract text storage

The languages available for the conclusion of the contract are German and
English. We save the contract text and send you the order data and our AGB
in text form. For security reasons, the text of the contract is no longer available via the Internet accessible.


4. Terms of delivery

Shipping costs are added to the stated product prices. You can find out more about the amount of the shipping costs in the offers. We only deliver by mail. A collection of the goods is unfortunately not possible.


5. Payment

In our shop you can use the following payment methods
Decree:

credit card
When you place your order you provide your credit card details. After your
Legitimacy as a legitimate cardholder is the payment transaction is automatically carried out and your card is charged.

PayPal, PayPal Express
During the ordering process you will be directed to the website of the online provider PayPal forwarded. To be able to pay the invoice amount via PayPal, you must you are registered there or register first, with your access data legitimize and confirm the payment order to us. After delivery of the Order in the shop we require PayPal to initiate the payment transaction on. The payment transaction is automatically processed by PayPal immediately afterwards is carried out. You will receive further information during the ordering process.

Google Pay
In order to be able to pay the invoice amount via Google Pay, you must register with the service provider Google must be registered, the function Google Pay activated have, identify yourself with your access data and the payment order
confirm. The payment transaction will be processed immediately after placing the order. is carried out. You will receive further information during the ordering process.

Apple Pay
In order to be able to pay the invoice amount via Apple Pay, you must have the browser "Safari", where service providers are registered with Apple, the function
Apple Pay, identify yourself with your access data and activate the confirmation payment order. The payment transaction is executed immediately after
Submission of the order is carried out. You can obtain further information from
order process.

Amazon Pay
During the ordering process you will be directed to the website of the online provider Amazon before the completion of the order process in our online shop. To via Amazon to complete the order process and pay the invoice amount to
you have to be registered there or you have to register first and confirm with
your access data. There you can download the select delivery address and payment method, the use of your data by Amazon and confirm the payment order to us. You will then be transferred to our online shop, where you complete the order process can.

Immediately after the order we request Amazon to initiate the payment transaction. The payment transaction is automatically processed by Amazon.
is carried out. You will receive further information during the ordering process.


6. Reservation of proprietary rights

The goods remain our property until full payment has been received.

 

7. Transport damage

If goods with obvious transport damages are delivered, so complain
such errors please contact the deliverer as soon as possible and please take
contact us immediately. Failure to make a complaint or contact has for your legal claims and their enforcement, especially your warranty rights, no consequences whatsoever. You help us but, our own claims against the carrier or to be able to claim transport insurance.


8. Warranty and guarantees

Unless expressly agreed otherwise below, the statutory provisions shall apply
Liability for defects.
For used goods the following applies: if the defect is discovered after one year from delivery of the goods, the claims for defects are excluded. defects,
which occur within one year of delivery of the goods, can be excluded within the
the statutory limitation period of two years from delivery of the goods can be asserted.
The above restrictions and reductions of time limits shall not apply to claims due to damages caused by us, our legal representatives or our vicarious agents were caused
- in case of injury to life, body or health
- in the event of intentional or grossly negligent breach of duty or fraudulent intent
- in the event of breach of material contractual obligations, the fulfilment of which
the proper execution of the contract in the first place and is based on the
which the contracting party may regularly trust to be observed
(Cardinal obligations)
- within the framework of a guarantee promise, if agreed or
- as far as the scope of application of the product liability law is opened.
Information on any additional guarantees that may apply and their exact conditions you will find with the product and on special information pages in the online shop.

Customer service: You can reach our customer service around the clock by e-mail
at: info@customized-culture.com


9. Liability

For claims due to damages caused by us, our legal representatives, or our
or vicarious agents, our liability shall always be limited to the amount of the
- in case of injury to life, body or health
- in case of intentional or grossly negligent breach of duty
- in the case of guarantee promises, if agreed, or
- as far as the scope of application of the product liability law is opened.
In the event of breach of material contractual obligations, the fulfilment of which
the proper execution of the contract in the first place and is based on the
which the contractual partner may regularly trust to be observed, (cardinal obligations) through slight negligence on our part, our legal representatives or vicarious agents, the liability is limited to the amount of conclusion of the contract is limited to foreseeable damage, with its occurrence must typically be calculated.
Otherwise, claims for damages are excluded.


10. Code of conduct

We have committed ourselves to the following codes of conduct:
- Trusted Shops
- https://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_de.pdf


11. Dispute settlement

The European Commission provides a platform for online dispute resolution (OS)
which you can find here [https://ec.europa.eu/consumers/odr/]. We are willing to participate in an out-of-court conciliation procedure before a consumer arbitration board. Responsible is the Universal Arbitration Office of the Federal Government at the Centre for Arbitration e.V,
Straßburger Straße 8, 77694 Kehl am Rhein, www.universalschlichtungsstelle.de
[http://www.universalschlichtungsstelle.de].


AGB [https://shop.trustedshops.com/de/rechtstexte/] provided with the Trusted
Shops [https://shop.trustedshops.com/de/] Legal writer in cooperation with
FÖHLISCH attorneys at law [https://foehlisch.com].